I want to tell you about my neighbor's amazing recent encounter with the Iraqi Airways Sweden Office. She received professional, kind, and sincere care from the office as soon as she called for help with her trip arrangements.
She had first contacted us to ask about baggage regulations and flight availability for her impending trip to Baghdad. The employees at the Sweden office were quick to reply and gave all the information that was required in an understandable and practical way. She was particularly impressed by the staff's patience and attentiveness, particularly when she had specific queries about special help and seat selection because of her age.
The fact that the representatives went above and above to make sure all of my documentation was accurate and comprehensive was also appreciated by my neighbor. They assisted her in checking the validity of her passport, walked her through the criteria for obtaining a visa, and even provided practical advice for a more seamless trip. Her initial anxiety about traveling abroad was reduced because to their proactive communication.
The process of purchasing tickets was managed effectively at the time. She felt appreciated and respected as a customer because the staff made sure to reserve her desired dates and seat. Because she had received the Sweden office's prior guidance, everything went smoothly on the day of her departure.